Thread:RRabbit42/@comment-4756489-20120805231632/@comment-961279-20120823022039

Just realized I haven't answered this yet. How about we try it this way for a while and see how it goes:

Remove the ban and list a reason like "temporarily unbanning so we can review issue with user". If they come back in the chat room, try to explain to them that what they said wasn't a good idea. Use a private chat if necessary.

It's not a perfect answer, but until we get more specific instructions from Wikia (which would apply to all wikis), let's try to be a little lenient in this situation.